Motorized Curtain Warranty

Motorized Curtain supplies and installs high-quality motorized curtains that are bound to serve you reliably for years to come. All the motorized curtains supplied by us are of high quality and also reliable.
In addition to supplying a range of motorized curtain systems, tracks and accessories, we also offer a three-year warranty on certain items and installations in the UAE.

Warranty Coverage

This warranty coverage is applicable in the event of any defects in manufacture or installation problems on motorized curtain systems that could affect the system’s operation, performance, or aesthetics during the warranty period.

In case there is any problem covered by the warranty period, our technical support team will carry out an inspection on the system and recommend the best approach. The problems covered include:

Defects in manufacturing on motors, tracks, and curtain parts.
Installation problems due to any workmanship error.
Premature breakdowns when the system is normally operated.
Motorized track problems due to poor installation.
Problems with alignment affecting the curtain operation.

Conditions for Warranties

To be eligible for a warranty, customers have to adhere to the maintenance and operating conditions recommended by Motorized Curtain.

Maintenance and proper usage of your curtain are important to ensure optimal condition and appearance. The following will not be covered by the warranties:

Improper usage of the curtain system.
Damage due to accidents that are external.
Fire, flood, or electrical problems.
Overload of the curtain tracks or motor.
Damage caused by any unauthorized repair works.
Installation, movement, or service work by any other person.

Warranty Support Services

The customer’s satisfaction continues to be our main focus. We have a dedicated team ready to help in all matters related to the warranty, maintenance, and post-installation services.

Through our warranty support, we strive to offer you total peace of mind, proving our commitment to quality products, reliable service, and skilled craftsmanship.